<h1>We're here to help<br /></h1> <p>Welcome to Perfect Petzzz Support. The Perfect Petzzz support team is here to help you solve your problems and find answers to your questions.&nbsp; Please browse or search the forums for general assistance.</p> <p><strong>Submit a ticket by emailing us at <a href="mailto:support@perfectpetzzz.com">support@perfectpetzzz.com</a></strong>.<br /><br /><strong>If you would like to track support tickets online, please first <a href="https://www.PerfectPetzzz.com/User/Login.aspx?ReturnUrl=../zendesk" title="Login to PerfectPetzzz.com">log on to PerfectPetzzz.com</a>.&nbsp; If you do not yet have an account, please create one.&nbsp;</strong><strong style="color:red;">Log in integration with PerfectPetzzz.com currently not active.</strong></p> <p>&nbsp;</p> <h1>Using Help Resources</h1> <p>Perfect Petzzz's help resources are always accessible in the sidebar of your Support home page.&nbsp;&nbsp; If there is something you'd like to see that's not here yet, <a href="http://support.perfectpetzzz.com/forums/46580/entries" target="_self">post a feature request</a>!&nbsp; We'd love to hear your feedback.</p> <p>&nbsp;</p> <h1>What's New?<br /></h1> <p><strong>All in one help: </strong>Before, our help resources were scattered.&nbsp; Now, they're all in one place. Use search to find what you need, or browse our help articles.&nbsp; Find out about known problems, how to report problems, submit and check on requests, all from your Support home page.</p> <p>&nbsp;</p> <p><strong>Important Announcements<span style="font-weight: normal;">: When you click Help from the Perfect Petzzz website, you'll be taken to your Perfect Petzzz Support home page. The home page will always have the latest announcements and updates from the Support team.</span></strong></p> <p>&nbsp;</p> <p><strong>Ticket Accessibility and History:</strong> Perfect Petzzz's new Support home gives you access to your requests in one place.&nbsp; You can submit a new request, check on existing requests, and even see closed requests. All of your support requests are linked to your PerfectPetzzz.com account, so we have a working account history for every person who has submitted a request for help.&nbsp; This means we always know what's going on with your account, and you only need to submit one request for help.</p> <p>&nbsp;</p> <p><strong>Support Groups:</strong> Perfect Petzzz Support is divided into groups to resolve requests as quickly as possible.</p> <p>&nbsp;</p> <p><a href="http://www.perfectpetzzz.com/support/" target="_self">Click here to visit the old PerfectPetzzz.com Support site.</a></p> <p>&nbsp;</p> <p>&nbsp;</p> 2009-05-14T16:12:33-06:00 46577 379 36528 true true true true 0 Michael Brown 1760633 2009-06-04T09:20:18-06:00